Retail Management Certificate - Endorsed by the WAFC

Earn your Retail Management Certificate while you are currently working in the retail industry.


This program is for current employees of grocery chains.

Apply to Retail Management

If you are not working in this field or associated with a grocery chain, please see our Retail Management catalog page.

Contact Us

Program Manager
Lori Gallegos
(505) 224-4000 ext. 51664

CBE Coach
Mark Jacome-Salazar
(505) 224-4000 ext. 53648

The Retail Management Certificate is an accredited business program that will give you skills to advance in your career. As part of our partnership with the Western Association of Food Chains, you can learn in the program that best suits your learning style.

We offer the certificate 2 ways:

Face to Face/ Hybrid Cohort

Learn in a classroom setting with a group of students in your same field. As part of a cohort you will learn with the same group of students throughout the program. Learn valuable skills in the classroom that will directly transfer into the workplace such as team building and networking. Classes are 7 weeks long and are offered one night a week. Classwork is done both in class and online. For more information on class times and location please complete the application form and our Program Manager will contact you.

Competency Based (Online Course)

Competency-Based Education (CBE)Competency-Based Education (CBE) is a learning model that prioritizes competency over seat time. In CBE, it’s not about time—it’s about what you know and are able to do. In a CBE program, coursework is based on competencies. Students can work quickly through the competencies that they already know and spend more time on competencies they have yet to master. In a CBE program, students can advance to higher levels of learning when they demonstrate mastery of competencies – regardless of time, place, or pace.

More specifically, this CBE Retail Management Certificate has the following features:

  • Student driven: Put yourself in the driver’s seat and move through the program as fast as you are able to.
  • Short sessions: Instead of 15-week semesters, your courses in this program run on short and intensive 7-week blocks.
  • Flexible schedule: You can begin with one or two courses at the beginning of each 7-week block. Once you complete the courses you initially registered for, you may add additional courses. You can complete as many courses as you are able to during each 7-week block to accelerate your progress through this program.
  • Demonstration of competencies: You will demonstrate your competencies through assessments— papers, presentations, case studies, projects, exams, etc. Your progress is measured by your performance on these assessments, not how much time you have to spend in a course. Once you pass one assessment, you are free to move on to the next one right away.

Recommended Sequence of Courses

  • BA 1131—Business Professionalism (3 Credit Hours)
  • IT 1010—Computer Concepts & Software Applications (3 Credit Hours)
  • BA 1121—Business English (3 Credit Hours)
  • BA 2133– Principles of Management (3 Credit Hours)
  • BA 2222—Principles of Marketing (3 Credit Hours)
  • BA 2238– Human Resources Management (3 Credit Hours)
  • ACCT 1115– Introduction to Financial Accounting (3 Credit Hours)
  • BA 2236—Retail Management (3 Credit Hours)

Term Dates

Spring 2019

  • 1st—7 weeks: January 14—March 3
  • Break: March 4—March 10
  • 2nd - 7 weeks: March 11—April 28

Summer 2019

  • Summer 2019 dates to be posted soon!

Fall 2019

  • Fall 2019 dates to be posted soon!

Self-Directed Learning Environment

In a traditional online course, you work at the instructor’s pace and have deadlines throughout the semester. For example, you may have to read Chapter 1 in Week 1 and submit an assignment by midnight on the Sunday before Week 2. In a CBE course, you are in charge of your own pacing to complete the course in time. You may move through the course content as fast as you can. You may have a choice of which order you work on modules and which weeks you submit your work. The instructors and your CBE coach will provide guidance on when to submit your work to maintain an adequate pace that works for you.

The CBE model allows you to master the course materials in a pace that fits your busy schedule. However, your progress in the program will be carefully and regularly monitored. Should you fail to maintain adequate progress in your coursework, your instructors and your CBE coach will intervene and provide guidance.

Your Academic/CBE Coach

Being able to work toward your degree at your individualized pace is one of the greatest benefits of competency-based education. It’s also one of its greatest challenges.

That’s why this CBE program pairs you with an Academic Coach. Your Academic Coach provides you more support in additional to the course instructors. From your first day in the program, your coach is your point of contact—the person whose sole purpose is to guide, support, and encourage you along your journey.

Your Academic Coach will:

  • Welcome you into your program and explain how it works
  • Provide information on programs, policies, and procedures
  • Answer questions, offer advice, and check in regularly (once a week or once every two weeks) to see how you are doing
  • Help you set priorities and manage your time among work, family, and school
  • Connect you with the learning resources you need to succeed
  • Connect you with campus resources and departments such as the registrar’s office, financial aids office, veterans’ services, and tutoring.

Your CBE coach is much more than an adviser, filling the roles of mentor, resource specialist, problem-solver, beacon of positivity, and all-around student advocate. Your CBE Coach is not a tutor. You will want to ask your instructor for particular questions related to the content of what you learn in class. Instructors are the subject matter experts. Your CBE Coach can help you with something that might be getting in the way of being successful such as time management issues or navigating issues in Cognify.

Starting Your Courses

We use a learning management system called Cognify. This system will contain all courses and competencies. Once you are enrolled in the program, you will be required to complete the Cognify Orientation. Please be prepared to log in and complete this within the first  week of your registration. If you fail to log in within the first week of the term, you risk being dropped from the program. Once you have taken the required orientation you are free to work within the system at your own pace.  Please be sure to carefully read the Student Expectations document you signed prior to registration and review the Retail Management program orientation to assure you understand the requirements and expectations of the program. Please contact your CBE coach should you have any questions.

Class Breaks

There is a 1-week break between the seven week periods with the exception of moving from the spring to summer term (see schedule above). Classes are only available during the seven week periods. The one week break allows us to add new classes to your account and log grades for those you have complete.

Credit for Prior Learning (CPL)

Upon Completion of the Retail Management Certificate and receipt of your WAFC certificate, you are eligible to receive Credit for Prior Learning (CPL). You will receive credit for Accounting 1109, Business Math (3CR) and BA 1101, Introduction to Business (3CR). Complete the CPL form. The form must be completed within the last full term of program completion. Contact the Program Manager if you have any questions or need assistance. 

State Authorization Reciprocity Agreement (SARA)

Central New Mexico Community College has recently been approved to participate in the State Authorization Reciprocity Agreement (SARA) via the NM Higher Education Department and the National Council for State Authorization Reciprocity Agreements (NC-SARA) As a participating institution, CNM Distance Learning Courses/Program will need to follow the Interregional Guidelines for the Evaluation of Distance Education programs. SARA Guidelines.