Navigation

Database Technology Students Serve Internships with City of Albuquerque

The Information Technology Services Division (ITSD) of the City of Albuquerque, in partnership with Central New Mexico Community College, offers an internship program for database technology students in the School of Business & Information Technology. Two students recently finished the 15-week paid internship, presenting their results on Jan. 27.

Sep 07, 2016

March 2011

The Information Technology Services Division (ITSD) of the City of Albuquerque, in partnership with Central New Mexico Community College, offers an internship program for database technology students in the School of Business & Information Technology. Two students recently finished the 15-week paid internship, presenting their results on Jan. 27.

A new round of the program is scheduled to start in March. The principals involved in arranging the program include CNM instructor Brenda Judd, along with ITSD application development manager Mark Leech and Terri Mitchell, the organizational change manager for the city's Enterprise Resource Planning office.

Jim Batzer
Jim Batzer, one of the students who completed the program, received his associate's degree in December with two concentrations, in database technology and computer programming. His internship project was to redesign the city's Point of Sale (POS) SharePoint site and to design, develop and implement an inventory database for Point of Sale systems throughout the city. Various divisions or departments use POS systems to perform business tasks and simplify record keeping, reporting and analysis; for example, the Albuquerque Museum of Art and History uses one to process and track sales and admissions. Not all transactions involve money; the city's Aquatics program uses POS systems to track the number of people who use city pools.

Jim's project resulted in two main benefits to the city: first, an improved inventory tracking system that's faster, more consistent and less prone to human error; second, a redesigned POS SharePoint site that facilitates communication between the POS team and the business units (divisions and departments) they serve. He is currently teaching IT courses at the CNM Montoya Campus, but has applied for a job opening at the city. The other student who completed the internship is currently enrolled in distance learning classes at CNM while living in Arizona.

Asked what the experience was like, Jim says, "It was an amazing place to do an internship! There was so much diversity in terms of the business units – like a microcosm of two dozen small businesses. That made it a fun environment to learn how to navigate, communicate and find out what's important and why. Also, the job was not like make-work; it was more 'Here's the goals of a project. Go!' "

He also makes the point that students at CNM should really focus on how to learn, even more so than on what they learn. Jim says, "Everything I know about SharePoint I learned at the city. I had to do a process analysis, figure out the needs of the team and who the users are, then create a communication process that's easy and reliable, so people can get the information they need. It required flexibility, too; I used design skills learned in a previous career as a photographer, based on communication theory."

Jim adds, "Be aware that at CNM you're creating, developing and maintaining a professional reputation with your professors. You need an enthusiastic reference from your teacher, especially if you're changing careers. I would never have gotten into this without the encouragement from my teacher, Brenda Judd."

The City of Albuquerque has frequently offered internships to CNM students from a variety of programs; the city will be participating in the upcoming CNM Job Fair, offering summer employment opportunities for students and graduates. The Job Fair is being conducted by the CNM Job Connection Center on Friday, March 4, from 9 a.m.-1 p.m. on both the lower and upper levels of the Student Services Center on Main Campus.