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CNM Internal Phone Extensions Soon to be 5 Digits; New 5-digit Extensions to Create More Capacity

Phone numbers at CNM that have a 224 prefix will change from four-digit to five-digit extensions for internal dialing beginning in June, which will increase CNM’s capacity for phone lines.

Aug 25, 2016

Phone numbers at CNM that have a 224 prefix will change from four-digit to five-digit extensions for internal dialing beginning in June, which will increase CNM’s capacity for phone lines. There will be no change for people contacting the college from external phones. The only difference for dialing internal numbers from a CNM phone line will be dialing “4” before the last four digits of the phone number.

For example, after the changeover, if you were going to call the CNM Contact Center, which has a 224-3000 number, you would dial “4” before “3000,” or in other words, the last five digits of the phone number. Currently, you only have to dial “3000” to reach the Contact Center. After the changeover, if you were going to call Academic Advisement and Career Development, which has a (505) 224-4321 number, you would dial “44321” instead of the current extension of “4321.”

Phone lines at CNM’s Small Business Development Center in the South Valley have a 248 prefix. To reach those lines from an internal CNM phone, you will need to continue dialing “9” and then the entire phone number (248-XXXX). Phone lines at the CNM Small Business Development Center located on Yale Blvd. have 224 prefixes and will switch over to the five-digit extensions like all other 224 prefixes.

The CNM Technology Annex, a leased building that will begin to be vacated in June and July, also has phone lines with prefixes other than 224. While they are still operational, those phone lines at the CNM Technology Annex will not switch over to five-digit extensions. You will be able to continue reaching phone lines at the Technology Annex as you do now. Many of the employees now at the Technology Annex will be moving to the new CNM Advanced Technology Center on Alameda Blvd. when it opens this summer. Phone lines at the ATC will have 224 prefixes and they will be accessible through internal dialing via the five-digit extensions.

When the changeover is made on a date yet to be determined in June, the Global Address List in Microsoft Outlook that lists employee phone extensions will also reflect the new five-digit extensions. A new faculty phone plan is under development and will be phased in at a later date.