ITS Service Desk Hours

ITS Service Desk Business Hours

Contact Information

(505) 224-4357

The Service Desk does not monitor email 24/7, nor is ITS staff available 24/7.  If you submit a Service Request after business hours we will attend to it the next business day.


Monday - Friday: 7:30 am - 8:00 pm
Saturdays - January 19, January 26 and February 2: 9:00 am - 2:00 pm

Reporting After Hours System Outages

To report a large-scale computer or telephone system problem affecting multiple people outside of normal business hours, call the ITS Service Desk at (505) 224-4357.  You'll hear a message that the Service Desk is closed. Select option #2. Leave a message to report the outage. This is NOT for reporting individual account password or computer problems.