Intake Resource

Welcome to the Office of Information Technology Services (ITS)- Intake Resource.

This site has been designed to give information in one convenient location regarding the ITS Intake Department, the Replacement Cycle, and to answer many questions regarding how our processes work.  There are several in-depth flowcharts , Intake News, and a FAQ page to deliver the information quickly.

In the next few pages there are helpful documents, designed by ITS, to assist you in computer related questions.

Included are links to various forms  to assist technicians in relaying information, links for departments to answer questions about what kind of hardware to purchase, and how the Intake Department handles your Purchase Requests. 

Intake Part Replacement flow

For replacement parts please submit a request to our Service desk with Asset number and appropriate serial numbers.