Frequently asked questions and answers about CNM's transition from Blackboard to Brightspace.

Frequently Asked Questions

What is the name of the new Learning Management System (LMS)?

The new LMS is called Brightspace. It was created by the company D2L. The specific package that CNM purchased is called Brightspace Core. 

When will the new LMS go live?

Brightspace will go live on December 18, 2020. This is the same date when Blackboard will go away. 

The first courses to be taught in Brightspace will be the Dec. 2020—Jan. 2021 Intersession courses. In January 2021 all online, hybrid, and web-enhanced CNM courses will use Brightspace. 

How do I access Brightspace at CNM?

The URL for the new LMS is

CNM faculty and staff can use their regular CNM login credentials to access the Brightspace learning environment.  Students will gain access after they begin registering for courses for Spring 2021. 

Is there an app for Brightspace?

Yes. There are several apps. Find out more at the Brightspace Apps site.

In general, the Brightspace website is better suited to mobile web browsers. Much of the site’s functionality is available without an app.

Can I get credit for having prior experience with Brightspace and bypass the training requirements at CNM?

We are excited that you are already familiar with this platform, and we want to share the reasons why the CNM-specific training is important to your continued success as we serve our students at CNM.

  • Brightspace tools are configured at each college/university based on the needs of the specific institution. As a result, many faculty members who taught online at other colleges will find the CNM Brightspace learning environment very different from what they were accustomed to.
  • It’s important to Academic Affairs leadership and Distance Learning Staff that CNM Faculty have a shared understanding of how Brightspace will be deployed at CNM, and the training reflects this common learning.

On the “bright” side…

  • The DL Faculty Training Course is self-paced and self-directed. There are no quizzes to ace, but you will be expected to engage with the tools of this platform with hands-on activities.
  • If you have prior experience with Brightspace, you can tap into that knowledge and expedite your training.
After training, what type of support will be available if I need help using Brightspace?

Each school will have peer coaches and DL Staff to provide hands-on help. Distance Learning Staff will be available to provide support both in virtual drop-in labs and in individual support sessions.

Email to request help or report a problem.

Faculty can also search for information and  resources on Brightspace Community.

Is there an orientation or JumpStart module for students?

Yes, there is a Brightspace JumpStart course for both faculty and students.  Access the instructions for the Student  Jumpstart here. 

When will TLOL courses switch to Brightspace?

TLOL courses will be offered through Brightspace starting in  Fall 2020. 

Who will copy courses from Blackboard to Brightspace?

The Distance Learning Staff will copy Blackboard courses into Brightspace. Please see the Brightspace Course Copy and Transition Request Form. Faculty can also choose to export content from Blackboard and import it into their Brightspace shells. 

DL Consensus and Template courses will be migrated by DL and/or redeveloped by individual departments, then copied into appropriate course shells. 

How much will faculty need to modify a course after it has been copied from Blackboard?

DL Consensus and Template courses will be provided to faculty as they are now. Faculty who teach DL Individual courses will need to adjust the courses after they are migrated.

After a course is copied, instructors will need to check that links, assessments, and other learning resources work. Instructors will need to verify that any third-party content works properly in Brightspace.

There will be a detailed checklist for instructors that will help them make sure the course is ready for students.

What will happen to publisher and other third-party content?

The transition to Brightspace will not affect third-party content. Instructors will need to link the third-party content to Brightspace. Training in Fall 2020 will address these questions. 

Do test pools and assessments copy from Blackboard to Brightspace?

Yes. Test pools and assessments copy well, but faculty will need to check and modify settings to ensure they function correctly. 

Can I continue to use Collaborate Ultra in Brightspace?
No. The L MS Core Team adopted the use of YuJa to replace Collaborate in Brightspace.
Faculty may choose to use Zoom as a web-conferencing tool. Both YuJa and Zoom integrate with Brightspace. 
What will happen to old courses that are currently in Blackboard? 

Faculty need to fill out a course migration request for any course that needs to be moved from Blackboard to Brightspace.  Faculty will lose access to Blackboard after December 18, 2020. 

What will happen to the documents and information currently housed in Blackboard Community Sites? Can we move those to Brightspace?

Brightspace does not have a feature like Blackboard Community, but faculty groups can develop Brightspace course shells into a similar repository for curriculum materials. 

Alternatively, groups may choose to migrate their Community content into Sharepoint or MS Teams. Departments will need to move any materials housed in Blackboard by December 18, 2020.

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