Student Services and Online Learning

CNM is here to ensure your education will continue online during the COVID-19 outbreak. Live support, resources and departmental contact information is provided.

Consult the Student Info Guide for CNM's Fall Term.

Read about CNM's minimum technology recommendations to complete coursework for Fall 2020.

If you're experiencing financial hardship the State of New Mexico can help.

For Fall 2020, the majority of classes and contact with CNM support services will be remote/online. Only come to campus if your class requires it (you will receive instructions). Read about Fall 2020's Modes of Instruction and CNM's Return to Campus Plan.

Live Support for Students

Contact Center
CNM has a Contact Center to help you with any questions you have about the college. Call us at (505) 224-3000, email us at or click the “Contact Us” link at the bottom of this page. The Contact Center is available Monday - Friday, 8:00 a.m. - 5:00 p.m.

Virtual Welcome Center
Would you rather speak to someone "face to face" through video chat? We've got you covered! Visit our Virtual Welcome Center Monday - Thursday, 8:00 a.m. - 7:00 p.m. and Friday 8:00 a.m. - 5:00 p.m. to speak to a live person.

Connect Services 
If you’d like to speak with an advisor about your classes, we're available Monday - Friday, 8:00 a.m. - 5:00 p. m. via chat or email at If you would like us to call you, please email us your phone number. Advisors will be able to provide course planning, degree evaluations, program/career guidance, transfer advisement and other services.

Virtual Drop-in Lab for Online Classes 
If you have questions about your online classes, please contact Audrey Brown, the CNM Online (Distance Learning) Achievement Coach, at